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Poster: ldw Date: Feb 20, 2014 4:55am
Forum: texts Subject: problem with counter (again)

hi jeff (or any admin staff)-

i downloaded two pubs yesterday. this one

as a bitstream torrent

and this one

as a .pdf file. as of this morning, the download count has not incremented. this also seems to be the case when i simply read them online. i know that the counter only records downloads at the level of the item, but even if i read something online, and don't download it in one of the listed formats, 24 hours later, there's still no change in the download count. and this has been going on for quite a while. do you think you could please look into this? thank you.


p.s. i don't know if this makes a difference, but i wasn't logged in when i downloaded these two files yesterday. but would that mean that the counter only functions when you're logged in?